Q&A & Returns

You might wonder something.. this is our most asked & answered questions.


Q- How do you guarantee my banking  information ?

A-All of your information is encrypted with the same program as your banks.


Q-Why do you need all my personal information?

A-We need to make sure it's not a fraud. We also need your information for the shipment & to communicate with you.


Q-How does your refund policy works?

A-Due to are intimate products, we cannot refund any products. When our sex toys are purchased, the items are considered used. If the product is defective, you can always contact us & we will agree on the terms. We understand that returns are sometimes a necessary process when products are purchased online. With this understanding, we are happy to provide our customers with a Satisfaction Guarantee on our entire line of products.


Q-Do we ship your parcel discreetly?

A- All the shipment are sent with no indication of sex. It is a standard package that no ones will know about!


If you have other questions please contact us!